BT CW1308 WHITE TELEPHONE CABLE 2 PAIR OR 4 CORE FOR INTERNAL USE
This is high quality FULL COPPER CW1308 internal telephone cable. As used by
BT engineers. We only supply quality COPPER cable. Other competitors will sell
you copper coated alluminium cable which will degrade your signal and effect
the quality of your connection.
POSTAGE & PACKAGING
Order and pay for your order before 3pm on a working day and we will despatch
the item the same day. Depending on the weight of an item, we we
may use couriers for delivery to most addresses. If you cannot accept a
delivery via couriers for any reason, please tell us when you place the order
using the my messages system (not email). We will send it by Royal Mail
instead if appropriate.
Communication, my most important condition, Please contact me with any issues
on purchases, please do not go straight to dispute as there’s no need, send me
a message though contact seller, and the very bottom box OTHER, as most other
options open a dispute. I will answer and if I come to a refund then it will be
issued immediately. EBay policy is to contact a seller and only use disputes
as a last resort as most issues can be resolved.
Postage and Dispatch Speed postage speed is not dispatch speed, I control the
dispatch speed and always dispatch within 1 working day, so if your item takes
longer than eBay’s expected delivery this is not because I didn’t dispatch on
time. The reason is eBay’s expected delivery is an unreal estimate. I've posted
a lot of items 1st class and sadly royal mail only get about 95% there by
eBay’s estimate, the other 5% can take anywhere from 3 to 17 days. Like you I
am at royal mails will, there’s nothing I can do to chase up the item, I to
just have to wait 15 days and if it doesn’t arrive make a claim. So please
don’t bank on eBay’s estimated delivery date as I hate to disappoint, it’s is
only an estimate and no more.
Lost Items and Claims, Royal mail say an item isn’t lost till 15 days has
passed and yet who use royal mail allow claims before this, so please be
fair and wait till 15 days have passed. And please don’t get upset when I tell
you this as that’s royal mails rule. All lost item claims will be dealt with to
your satisfaction, I also claim of royal mail for all lost items, so royal mail
has a record as well. Many items do get delayed and like most people I never
find out why. If you inform me of lost/not received item then be prepared for
royal mail to contact you when I put in the claim.
Our prefered method of payment is Paypal thought you can pay my credit or
debit card. There may be additional charges for some credit cards.
RETURNS / REFUNDS
All goods come with a 12 month return to base warranty. Please retain the
original packaging as this will be required. If you need to return anything
you must obtain a returns number from us by stating the DP number stated on top
right hand side of our despatch note. We will then issue you with a returns
number. This must be displayed prominently on the package so we can identify
your items. Any item that is damaged, incorrect or faulty we will arrange
collection. If you have ordered the incorrect item then you will be
responsible for returning the goods at your cost and we will also deduct our
despatch costs from your refund, this is usually around 20% of the value of the
Please direct any enquiries through the Ebay message system, as this is easier
for us to manage or contact us on the details you see on our contact details.